Managed Cloud-Based SIEM Service

Protect Your Business Globally with Uncompromising Security Information You Can Act On

Business Drivers

These days, companies face relentless and increasingly sophisticated security attacks on their corporate networks. Ongoing collection, correlation and analysis of security data so that you can act on it is vital in meeting compliance, fending off threats and protecting critical corporate resources.

Challenges and Needs

With network security attacks on the rise, businesses must be proactive in strengthening their security infrastructure. Given the serious consequences for corporate networks that remain vulnerable, resorting to a do-it-yourself approach to security may expose a company to significant and irreversible risk.

Implementing strong corporate security is a substantial undertaking, and requires an airtight security alerts system, a strategy for handling escalations efficiently, and a carefully planned incident-ticketing process for tracking and following up on security-related events.

The inevitable onslaught of alerts events can create headaches for companies trying to manage their own security information and event management solutions. Differentiating legitimate threats from false positives is time-consuming and expensive. On top of that, assembling, analyzing, and reporting on the millions of log entries that are generated across various devices is an overwhelming time sink and takes valuable IT resources away from their priority-one tasks.

Managed Cloud-Based SIEM Service Overview

Virtela's Managed Cloud-based Security Information & Event Management (SIEM) service delivers powerful security tools and expertise to help protect your business-critical server applications and network resources across multiple devices all day, every day-so you can dedicate vital company time and expenses to keeping your business operating at its best.

Managed Cloud-Based SIEM service features include:

  • Managed, cloud-based service. Enabled by Virtela Enterprise Services Cloud (ESC), Managed Cloud-based SIEM service saves you time and money, with its instant service activation and elimination of up-front investments in hardware. Plus, you don't get bogged down in deploying and managing your own SIEM platform. Alternatively, if you already have an SIEM platform, Virtela can manage your current implementation and provide ongoing SIEM service.
  • Proactive device monitoring. There's no need to hire extra staff or train your existing staff on the latest vendor technologies. Let Virtela continuously manage, monitor, and troubleshoot network health and performance across your entire infrastructure every minute of the day, and night.
  • Regulatory reporting capabilities. Gain confidence in your auditing tasks with tools that help you create reports which are in line with compliance requirements for Sarbanes-Oxley, HIPAA, GLBA, PCI, CA SB-1386, and others. The service provides real-time investigation of security events to determine which events should be acted upon-a requirement to meet increasingly more stringent compliance audits.  It provides accurate visibility into the entire network landscape, not just for specific devices.
  • Individual asset valuation. As part of the service, Virtela engineers work closely with you to assign a value to assets such as a device, a network subnet, or a location (e.g., data center) based on the potential business impact of the asset being negatively impacted, to the point of compromise or being unavailable for an extended period of time.  The service then identifies specific events that generate alerts in real time and puts into place an action plan uniquely developed based on the asset values.  This customized approach puts your company in a great position to safeguard against attacks, without requiring in-house security expertise.
  • Integrated with any Virtela security service. Virtela integrates SIEM and log retention and management tools with any of its security services to give you the necessary event-correlation capabilities and reporting.
  • Exceptional customer support. Virtela is committed to going the extra mile and doing what it takes to provide the best service for its customers.  With a business model that's carrier, vendor and technology independent, you can count on flexible, customized solutions--integrating the best partners to meet your specific needs.  Virtela maintains an impressive 99 percent rate for opening trouble tickets proactively and responds quickly with 12-second average speed to answer time.  And you can be assured of a Tier 1 Engineer technical support.

Business Benefits

The key benefits to your business are as follows:

  • Save money. Save the cost of purchasing your own SIEM platform as well as the ongoing expense of training and support staff to maintain and manage these security functions.
  • Comply with regulations. Meet compliance with security audit reports as well as real-time investigation of security events to determine which events should be acted upon.
  • Become more efficient. The service allows you to concentrate on your core business and focus on strategic IT initiatives while having the peace of mind that you have visibility to the security threats and health of your entire IT infrastructure and applications.

 

Related Resources

FAQs: Implementing Best Practices to Achieve Compliance and Defend Against Advanced Persistent Threats (PDF)
Podcast: Implementing Best Practices to Achieve Compliance and Defend Against Persistent Threats (MP3)
Analyst Report: A Case for Unified Network Security Outsourcing (PDF)