Managed Two-Factor Authentication
Virtela offers Managed Two-Factor Authentication services to
provide customers added security via an additional means of
end-user identification. Our service is based on the RSA/ACE server
and RSA SecurID hardware and software tokens, ensuring positive
identification of users that access corporate resources.
For hardware tokens, Virtela deploys key fobs. Key fobs are
lightweight, water-resistant tokens suited for a variety of
environments that authenticate a user's identity, allowing network
access to authorized users while locking out hackers. The SecurID
key fob token displays a quasi-randomly generated access code that
changes every 60 seconds and users login by entering a secret
personal identification number (PIN) followed by the current code
displayed on the SecurID token. The login process is one simple and
quick step, and processing of user credentials is transparent to
the user.
Virtela offers Windows-based and Internet Explorer browser based
tool bar tokens for customers interested in software token
solutions. RSA SecurID software tokens use the same algorithms as
the RSA SecurID hardware tokens while eliminating the need for
users to carry dedicated hardware devices. Authentication is
enabled through familiar interfaces. Software tokens require
software to be pre-installed on an end-user's machine.
Committed to providing the highest level of service, Virtela's
Global Operations Center (GOC) is staffed 24x7 with a highly
trained team of engineers and network experts dedicated to the
design, implementation, and maintenance of customers' remote access
networks. Virtela will procure and manage the RSA tokens and the
ACE server for customers, including token replacement and reset
issues.
Hackers are experts at cracking logins and passwords. A single
password provides a low proof of authenticity as anyone who
overhears the password, sees the end-user type in the password, or
captures the password via keystroke logger software, can use it to
login and appear to be the actual end-user. The widespread use of
public Wi-Fi hotspots compounds this problem. Security
administrators need to ensure that the person attempting to access
protected files and/or resources is an authentic user vs. an
impostor. Remote users need a secure means to authenticate before
being allowed access to corporate resources. Two-Factor
Authentication adds a second layer of protection requiring proof of
identity making the certainty of authenticity exponentially higher
as the password changes every 60 seconds.
A major healthcare product developer and manufacturer is
currently using Virtela's managed SecurID solution to better secure
their remote access users. Virtela took over management of the
customer's existing ACE server infrastructure and key fob end-user
tokens, significantly reducing the support requirements for the IT
staff allowing them to focus on other business critical
projects.
Key Benefits:
- Secure authentication of end-users
- Virtela provided and managed tokens and network based ACE
server infrastructure
- Virtela can take over management of existing SecurID
infrastructure
- 24x7 Support for PIN or token resets, application issues, &
lost token replacement
Virtela's Managed Two-Factor Authentication is designed to
strengthen and protect end-users' credentials and access to
corporate resources. Delivered across our secure global network,
Two-Factor Authentication limits risk for multinational enterprises
as it can drastically reduce the incidence of fraud or hackers
accessing corporate resources.
