Managed Cloud-based SSL VPN Service

Ensuring Secure Remote Access Anywhere, All the Time

Business Drivers

With increasing numbers of employees and corporate partners working in remote offices, from home, on the road, or in the air, a company's success today depends on ensuring that these workers are as efficient as those working at the main offices.

Challenges and Needs

Organizations typically have many mobile employees and partners conducting business across the globe, but lack a secure, reliable, and straightforward way to give these remote workers access to corporate resources.

For IT managers, carrying out a global implementation is no simple task, particularly those deployments that require consistent, end-to-end performance, even during high-traffic or disaster situations. Compounding the problem, companies don't have the capital to purchase and manage remote-access gateways, security infrastructure, and client-side software or the budget for the additional IT resources necessary to provide full-time support for business-continuity services, including monitoring, management, and reporting.

Finally, with today's compliance requirements, organizations are tasked with event correlation and reporting that comply with Sarbanes-Oxley, HIPAA, GLB, PCI and others, and are audit-ready-not a trivial undertaking given the day-to-day, business-critical priorities.

Managed Cloud-Based SSL VPN Service Overview

Virtela's Managed Cloud-based Secure Socket Layer (SSL) Virtual Private Network (VPN) service gives your employees and partners a secure, seamless way to access the corporate resources they need to get their work done-from anywhere in the world and on the mobile devices they're already familiar with, such as laptops, tablets, and smartphones.

Managed Cloud-based SSL VPN service features include:

Internet- and web browser-accessible. No matter where your employees and partners are located, they can access their business documents with just an Internet connection and a web browser.
Managed cloud-based service. Enabled by Virtela Enterprise Services Cloud (ESC), the Managed Cloud-based SSL VPN service can be activated and changed quickly, and eliminates up-front hardware investment. In addition, Virtela's per-user, scalable pricing model offers welcome savings as your business grows. Optionally, Virtela also supports a fully managed, CPE-based SSL VPN service.
Intelligent, fully redundant, multicarrier backbone network. Enabled by Virtela Enterprise Services Cloud (ESC), the Managed SSL VPN service relies on an intelligent, fully redundant, multicarrier backbone network. All VPN traffic gets encrypted and tunneled to the nearest Local Cloud Centers (LCCs) for transport across the backbone. This backbone network also provides rerouting and dynamic failover across the best network path or carrier. As a result, the network can withstand the smallest performance issue to major infrastructure outages, including complete carrier network failures. With LCCs deployed in close to end users around the world, Virtela ensures that your traffic leaves the public Internet as quickly as possible and hops on Virtela ESC to take full advantage of the SSL VPN service capabilities including the high availability features of the intelligent, fully redundant, multicarrier backbone.
Predictive analytics. Using VirtelaPredict™ technology, Virtela can diagnose more than 95 percent of potential enterprise network and security issues before they can impact network health. The service quickly responds to and remediates issues-or avoids them altogether-helping you achieve a 5x reduction in downtime.
Global redirect. Your mobile workforce can expect steady, uninterrupted service as they connect remotely to their corporate applications. The global redirect feature dynamically routes remote users to nearby Local Cloud Centers (LCCs), located throughout the world.
Global load balancing. Virtela's unparalleled ability to load balance between different LCCs means high uptime-up to 100 percent-so your employees and partners stay connected to the network.
Scalable seat reservation. In the event of traffic spikes, you can increase the number of user reservations on the network. Your business continues to run without a hitch, and you avoid the high costs typically associated with deploying enterprise solutions internally and over-engineering the network to support unpredictable increase in usage.
Audit and compliance tools. Integration of Virtela's security information and event monitoring (SIEM) and log retention and management tools give you the necessary event-correlation capabilities and reporting that meet strict compliance requirements (Sarbanes-Oxley, HIPAA, GLB, and PCI, for example).
Real-time view and control. The online customer portal, VirtelaView, offers real-time view and control of your service for order entry, service delivery, service management, tracking and reporting, and billing.
Exceptional customer support. Virtela is committed to going the extra mile and doing what it takes to provide the best service for its customers. With a business model that's carrier, vendor and technology independent, you can count on flexible, customized solutions--integrating the best partners to meet your specific needs. Virtela maintains an impressive 99 percent rate for opening trouble tickets proactively and responds quickly with 12-second average speed to answer time. And you can be assured of a Tier 1 Engineer technical support.

Business Benefits

The key benefits to your business are as follows:

Boost productivity. Ensure nonstop operations for all your users around the world with global redirect, load balancing, and the inherent high availability benefits of Virtela's underlying intelligent, fully redundant, multicarrier backbone within Virtela ESC. Reserve additional user seats immediately and as needed, through Virtela's flexible, scalable, per-user model. No more hassle trying to quickly implement temporary capacity overbuilds, to maintain business productivity.
Save money. Say good-bye to unwieldy, up-front capital expenses. With Managed Cloud-based SSL VPN service, you get all the advantages of Virtela's virtualized gateways and load balancers within Virtela ESC, without having to invest in expensive equipment and technology.
Save time. Let the Virtela experts do the heavy lifting, while you invest your valuable time in more strategic projects. Using Managed Cloud-based SSL VPN, you can add new locations to its corporate network within days instead of months, set up new users within hours instead of weeks, and reduced the hours your IT staff spent supporting mobile users.

"A high-availability SSL VPN infrastructure is essential to exceed our customers' expectations. Virtela impressed us with the most flexible design that offered built-in redundancy and security at a competitive price. Their engineering expertise has driven costs out of our network while enabling us to rely on Virtela for our diverse global communications requirements."--CTS Corporation