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Video Infrastructure Management

Virtela offers expert monitoring and management of customer-owned videoconferencing infrastructure on a global scale, with proactive management platforms and capabilities to ensure the highest quality experience for your video users.

 

IT Infrastructure Management Services

Virtela’s IT infrastructure Management Services support video deployments from a wide variety of vendors, spanning Unified Communications (UC) devices, video endpoints, video/telepresence room equipment and other technologies.

Worldwide Single Point of Contact

Virtela serves as a single point of contact worldwide for proactive management of a wide array of multivendor IT infrastructure – including WAN, LAN, UC, application acceleration and security devices – whether it resides within headquarters, branch offices, private or public clouds.

World-Class Global Operations

Virtela’s world-class Global Operations Centers perform 24×7 predictive modeling, monitoring and management with hands-on expertise across best-in-class technologies, delivering a superior end user experience on a global basis.

How it works

Predictive Network Analytics

Virtela leverages its Predictive Network Analytics platform to accelerate identification and resolution of video issues before they impact the business, reducing time-to-repair and strain on IT resources

Meet Compliance Requirements

Virtela’s integration of audit logs with existing compliance tools help you meet compliance requirements; network discovery and inventory tools help optimize your maintenance contracts; and network analytics tools help further reduce downtime by automatically detecting network configuration issues.

Why Virtela:

  • Experience Better Performance with a more reliable and available global IT infrastructure while easing the need for internal IT teams to manage increasingly complex technologies
  • Experience Better Support with highly skilled personnel and complete transparency into real-time and historical performance of your multivendor IT infrastructure via the VirtelaView portal
  • Experience Better Service Guarantees by shifting from Mean-Time-to-Repair (MTTR) to Actual-Time-to-Repair (TTR) with Virtela’s world first TTR SLA

Call us now at +1 (720) 475-4445 to discuss how we can transform your enterprise network