Managed Video Services

The VirtelaVideo^SM solution enables secure, encrypted high quality desktop, Standard and High Definition IP videoconferencing between enterprise sites, SOHO users and extranet partners. Virtela's video optimized MPLS network offers enterprises a secure, cost-effective way to collaborate in real time.

VirtelaVideo leverages Virtela's MPLS VPN solutions to provide businesses with the high quality and prioritization needed for video communication between offices. This network is made up of over 250 major carriers worldwide that come together via Virtela's Regional Policy CentersSM (RPCs). At these RPCs Virtela provides additional layers of intelligence such as multi-vendor multi-backbone routing, and Class of Service (CoS) mapping between carriers.

In addition, Virtela provides four CoS options with the ability to prioritize video traffic while sharing the link with other IP services, leveraging greater bandwidth efficiencies. Virtela's backbone engineering ensures packets arrive in sequence, eliminating any packet loss or latency created as a result of reordering packets on the receiving end or dropping packets that are out of sequence. Virtela provides access to bridging services for multiparty calls, and IP to ISDN connectivity.

Traditionally, enterprise videoconferencing solutions have used ISDN technology, but these solutions fall short due to their high cost, poor performance, limited coverage, and inflexibility.

High Cost: Calls are billed on an hourly basis creating expensive charges for domestic and international users. This drives enterprises to limit access to the videoconferencing systems. By leveraging an IP based solution, enterprises can affordably use videoconferencing worldwide. VirtelaVideo is available at a fixed monthly fee rather than usage based, making it affordable. VirtelaVideo can save up to 80% or more over ISDN video conferences.

Poor Performance: ISDN video calls are transmitted at 384 kbps or lower, detracting from the clarity and quality of the transported video. Virtela's core infrastructure, the Global Service FabricSM, is built on a multi-backbone architecture that provides fully redundant transport, with dynamic alternate routing to guarantee uninterrupted service.

Inflexible: ISDN conferences require a dedicated ISDN line vs. IP conferences where if the IP bandwidth is not being used for video, it can be used for other applications. VirtelaVideo supports ISDN to IP as well as IP to IP calls.

Virtela's network is currently being used to support video applications worldwide. One particular client uses the Virtela network to connect locations in the US, Asia/Pac including Australia, Europe, and India. Our client installed HD videoconferencing between locations in order to minimize not only the travel expense, but also the opportunity costs of executives spending time traveling vs. being in the office. At the beginning, Virtela installed the service in select locations. Due to the quality of high resolution HD video coupled with Virtela's video-optimized network, the real-time experience was exceptional and our client expanded rapidly to incorporate additional locations. This was the first time our client experienced a truly life-like experience that was extremely easy to setup and easy to use.

Key Benefits:

• Video optimized network engineered to meet the most stringent SLAs
• Network engineered to deliver packets in sequence, and switch between failed links in < 1sec, across all applications
• Converged services - 4 levels of CoS and ability to map CoS between carriers
• Support for Broadcast and HDTV-quality video options
• Bridging services for multi-site calls, and ISDN to IP connectivity
• Ability to connect audio participants to video calls
• Standards based for interoperability with multi-vendor systems

Backed by stringent worldwide SLAs and 24x7 monitoring, management, and troubleshooting, the VirtelaVideo service provides a network optimized for high quality videoconferencing needs. Virtela's CoS options provide for true network convergence, allowing VoIP and video to be prioritized over lower priority applications such as email.