Virtela Launches Industry's First Global Cloud Service for Managing and Securing Mobile Devices
Extends Virtela's Enterprise Services Cloud (ESC) to Provide
Platform-Independent Mobile Device Management (MDM); Offers
Real-Time Notification Guarantee
Key Enterprise Benefits:
- Faster time-to-service: Instant service turn-up via 50 Local
Cloud Centers to 190+ countries
- Cost savings: Zero upfront charge, $5 per device, per month
fee
- Proactive 24x7 management: real-time monitoring and
notification backed by global guarantee
DENVER - April 21, 2011 - Virtela, the world's
largest independent managed network, security and cloud services
company, today announced the availability of the industry's first
global cloud-based
mobile device management service, offering enterprises an easy
approach to manage the explosive growth of smartphones and tablets,
whether corporate- or employee-owned, that delivers faster service
delivery and a faster return on investment. Virtela's new
cloud-based MDM Service leverages the company's global cloud
infrastructure and 24x7 support to proactively manage mobility
policies, applications, security and costs to increase employee
productivity while reducing the resource drain on enterprise IT
staff.
The proliferation of smart devices in the enterprise -
especially the surge in employee-owned devices - is overwhelming IT
teams trying to balance users' anytime, anywhere mobile access
needs with corporate requirements to maintain the same level of
management and security associated with business PCs. The
constantly changing landscape of mobile device vendors and
operating systems, plus the increasing use of these tools as
primary computing devices, further compounds the complexities for
enterprises seeking a unified global approach to mobile device
management.
Virtela's cloud-based MDM Service gives enterprises centralized
control of their global mobility strategy via a single self-service
portal - VirtelaViewTM
- with follow-the-sun support by Virtela's Network and Security
Operation Centers a single phone call away. Virtela's service
leverages the company's Enterprise Services Cloud (ESC) platform to
provide a unified solution with unprecedented reach to 190+
countries, independent of the mobile operator or platform
(including Apple iOS, Blackberry, Android, Windows Mobile and
Symbian), and multi-language support.
Delivered via Virtela's 50 Local Cloud Centers around the world,
the new services can be turned up in minutes for significantly
lower cost than on-premises solutions. The Virtela service offers
policy templates and initial set-up by specific user groups or
roles, device configuration, and ongoing support, including
proactive monitoring and notification. Automated alerts are
generated for both IT staff and the end user if, for example, rogue
application access is attempted or roaming/data usage thresholds
are exceeded.
In tandem with the service, Virtela is announcing the first
Real-Time Notification Service Level Agreement (SLA) for managed
mobility services, which guarantees customers will be alerted
within 15 minutes of mobile activities that compromise established
corporate policies.
According to Forrester Research, approximately half of all firms
have already embraced a multiplatform mobile strategy, and more
than half provide some support to personally-owned
smartphones.1 "We're approaching a tipping point in
mobile device consumerization at which users will push hard for
access to the corporate network and basic work applications along
with some level of IT support for both."2
"As we continue to make new acquisitions and grow the company
globally, the complexity and urgency associated with managing large
volumes of diverse mobile devices is becoming a higher priority,"
said Dennis Hodges, CIO of global manufacturer Inteva Products.
"Virtela's cloud-based mobility services offer solutions for
companies who require best-in-class support without increasing
internal IT resources. These mobility services protect us from
increased liability associated with downloading inappropriate
applications or content, and ensure our ability to meet local
compliance requirements around the world while offering end users
great experience and tools."
Key Virtela MDM Business Benefits
- Rapid Simple-Click Deployment. Companies can
quickly ramp their managed mobility strategies by leveraging
Virtela-provided security policies, simple-click configuration and
provisioning, plus comprehensive granular control via the
VirtelaView self-service portal.
- Real-Time Roaming Notification and
Enforcement. The service quickly detects when roaming - as
well as data, voice, and SMS - usage thresholds have been reached,
and provides real-time alerts to the IT team as well as the
end-user to avert service charges associated with unauthorized
roaming or excessive data use.
- Enterprise App Store Management. Enterprises
can distribute internal applications to mobile devices without
going through vendor app stores and apply pre-set access policies
with a single click. The service also provides the flexibility for
IT or end users to update policies and initiate or schedule other
processes, such as backup.
- In-Country Compliance Enforcement. Customers
can perform configuration management and back up data within
specific countries or regions to better meet local compliance and
privacy laws. The service also uniquely features SMS text archiving
and search to meet additional compliance requirements emerging in
certain geographies.
- Centralized Control via VirtelaView. Companies
gain a single view into their mobile device environment and can
control access to key network resources and applications by
specific user groups or lines of business. The portal can be
white-labeled by enterprises or partners, and includes asset
tracking and management (including mobile OS, service plans and
applications by device), and security controls, such as remote lock
and data wipes for lost or stolen devices.
"We're excited to extend the proven benefits of Virtela's
advanced cloud service platform to managed mobility, giving
customers the same savings, scalability and investment protection
while lifting a significant IT burden," said Virtela CEO B.V.
Jagadeesh. "Virtela's cloud MDM service is the latest addition to
our portfolio of mobile enterprise services, such as our
award-winning cloud-based remote access and largest global
footprint for 3G/4G wireless networks, with more innovation to
come."
Free 3-Month Trial & Other Resources
Virtela is offering a free three-month trial of the cloud-based
MDM Service. For more information, please click
here or call +1-720-475-4445.
Virtela's cloud-based MDM Service can also be leveraged by
Virtela's current and new partners worldwide, and fully integrates
with partners' back-end systems to offer a seamless service to end
customers. For more information, please email partner@virtela.net.
For additional expert insight into securing the mobile
workforce, listen to this new podcast featuring Nemertes Research -
Securing and Managing the Mobile Workforce, Including
Employee-Owned Devices - that covers the key success factors
for enterprise mobility initiatives.
1 Market Overview: Smartphone Management, Forrester
Research, Inc., August 26, 2010
2 Personal Device Momentum Will Challenge Traditional Mobile
Sourcing Strategies, Forrester Research, Inc., April 11,
2011
About Virtela
Virtela Technology Services Incorporated is the world's largest
independent managed network, security and cloud services company.
Virtela offers an award-winning suite of services - including
managed networks, security, application acceleration and proactive
infrastructure management - to mid-market and Fortune 500 customers
around the world. Virtela offers unparalleled geographic reach to
more than 190 countries through its partnerships with more than 500
carriers.
Virtela is headquartered in Denver, Colorado, with globally
distributed Network Operations Centers in the U.S., India and the
Philippines. For more information, please call +1 (720) 475-4000 or
visit www.virtela.net.
###
Media Contact:
Jane Morrissey
Virtela
+1.720.475.4012
jmorrissey@virtela.net
