Virtela Predicts “More For Less” Will Boost Managed Services Adoption In 2009

Vendor Neutrality, Global Footprint and Mid-Market Focus Drive Virtela Momentum

DENVER, December 10, 2008 - Virtela, the global network solutions company, predicts a significant increase in the adoption of managed services in 2009, particularly within the mid-market, as companies face tighter headcount and capital constraints in a down economy. Reflecting this trend, Virtela's own business continues to grow, evidence that managed services like Virtela's offer the ideal combination of flexible best-in-class services with a lower total cost of ownership that gives companies "more for less."

"Our business is thriving because we're delivering services that help both customers and partners get more for their strained budgets," said Steve King, president and CEO of Virtela. "The economic climate has increased the rate of adoption for managed services even beyond what we anticipated for 2009. Because we give companies the best network performance available while eliminating the need to invest in expensive hardware or internal IT experts, our model is a perfect fit for businesses weathering the recession."

More businesses are turning to managed services to meet their "more for less" needs, and industry research confirms that growth in the adoption of managed services will continue at a steady pace. For example, Forrester Research "sees late 2009 to 2017 as an innovation and growth cycle, where business will rapidly invest in new and innovative technologies. This increased investment and innovation will prompt buyers to consider managed options - giving them more nimbleness and breadth to try a variety of solutions."

Virtela's Business Model Fuels Company Growth, Market Acceptance

With a unique asset-light model that leverages both partner infrastructures and proprietary Regional Policy Centers (RPCs), Virtela delivers the fastest, most reliable and flexible network services at prices companies can afford. As a result, Virtela has experienced record growth in 2008, with new orders increasing by 40 percent year-to-date compared to the same period last year and the third quarter marking the largest sales quarter in the company's history.

"Globalization has led to market conditions that are primed for managed service providers because organizations need seamless network connectivity across the globe, but they can't afford to invest in hardware and staff to manage and monitor the networks on their own," said Bill Dodds, Virtela's vice president of sales and marketing. "Virtela has more agility because we don't use just one single provider, carrier or technology vendor. We can offer more competitive and flexible solutions in more locations to meet and surpass market demands."

"While nothing is immune to the current economic environment, we're seeing resilience in the demand for managed services that's expected to accelerate after the current economic downturn," said Mark Winther, group vice president of worldwide telecommunications at IDC. "Companies just don't have the internal resources to deploy all the newest technologies internally or to extend, manage and monitor them globally. As a result, providers like Virtela are well positioned to help companies scale and flex with business volumes.We are going to come out of this downturn with a much stronger managed services value proposition -- companies will not go back to the old way of deploying networks."

Opportunities and Predictions for 2009

Virtela sees its focus on underserved markets as a key business differentiator and will continue that focus moving into 2009. Large carriers continue to focus their resources on Fortune 100 companies, while openness to managed services within multi-nationals outside this space continues to grow given the ability to manage network costs more effectively and mitigate risks associated with technology decisions.

"These mid-market multinationals don't scale as readily as major global corporations, so outsourcing their IT needs is even more critical and they have less support from within the organization," said John Powell, Virtela's vice president of global channels. "We're offering this underserved market the same superior solutions and customer support that our Fortune 100 customers receive so every customer gets the best value regardless of the price they are paying."

Moving into 2009, Virtela predictions include the expansion of managed services into regions of the world that have been largely overlooked in the past, including the Middle East and Africa, and the continued development of enterprise services around in-the-cloud computing. The company also expects a heightened industry focus on improving green communications technologies - telepresence, for example - enabling providers and customers to come together around a common carbon-reduction goal. With its asset-light model, Virtela will deliver the new technologies, extended global reach and competitive price points that organizations need to drive business growth in any economic climate.

About Virtela

Virtela, the world's largest independent managed services company, offers award-winning managed services including MPLS and IP-based Virtual Private Networks (VPNs), Security, Remote Access, and WAN/LAN Device Monitoring and Management, to some of the most competitive multinational companies in the world. Offering services in 190 countries, Virtela integrates and manages best-of-breed service providers through partnerships with 500+ carriers, to address the unique needs of its customers. Virtela is headquartered in Denver, Colorado, with Global Network Operations Centers in Denver, Mumbai, India and Manila, Philippines. For more information, please call +1 (720) 475-4000 or visit www.virtela.net.

Media Contact:
Jane Morrissey
Virtela
720.475.4012 (office)
303.808.7671 (mobile)
jmorrissey@virtela.com

Susan Wise
Greenough Communications
(650) 646-3268 x11
swise@greenoughcom.com