Aberdeen Report Reveals Best-In-Class Enterprises Leverage Managed Network Services to Improve Performance and Reduce Costs
DENVER, June 17, 2008 - Virtela, the global
network solutions company, today announced the availability of a
new research report on the use of managed network services by the
Aberdeen Group, a Harte Hanks Company (NYSE: HHS). The study found
that best-in-class companies experienced an 88% average jump in
application availability, a 30% average cost savings and all
improved application response times for business critical
applications by using managed network services.
"Network and application performance management is becoming a
complex and urgent challenge, and organizations need solutions that
resolve these issues while keeping operational costs to a minimum,"
said Bojan Simic, Aberdeen research analyst. "Our research shows
that outsourcing network management can achieve these goals,
providing enormous benefits to enterprises by optimizing
performance while reducing costs and freeing up internal IT
resources for more strategic initiatives."
The study, based on a survey of 140 enterprises, found that 94%
of Best-in-Class organizations are satisfied with the managed
network services that they are using compared to Laggards. All
Best-in-Class companies reported decreased Mean Time To Repair
(MTTR) for network performance issues, for example, enabling them
to mitigate revenue losses associated with network downtime and
more effectively support their business processes*. Eighty-nine
percent of these companies decreased unplanned network downtime and
82% improved their level of SLA achievements by using a managed
network approach.
"This research demonstrates the growing demand for managed
services as companies feel the pressure to adapt to
rapidly-changing technology and globalization requirements," said
Virtela CEO Steve King. "Virtela's expertise and services set is
unique in its ability to address these network performance
management issues for multinational businesses of all sizes. Our
innovative Network as a Service approach is helping companies -
whether they have three sites or three thousand - to meet these
challenges head on."
The Aberdeen report, sponsored in part by Virtela, found that
the top challenges leading companies to use managed network
services are a need to reduce operational costs, a lack of IT
resources within the company, and general complexity of network
management. To arrive at the application, network and MTTR benefits
cited above, best-in-class companies were more likely to leverage
WAN acceleration tools and integrated portals for network
monitoring. To help its customers achieve this leadership
distinction, Virtela offers its Accelerated WAN Service, which
improves application and protocol performance over the WAN by a
factor of two to three times on average, and the VirtelaView
customer portal for complete visibility into network performance,
health and security.
To illustrate the successful use of managed network services,
Aberdeen's research summary also includes a case study of Virtela
customer Sensata Technologies, highlighting results achieved using
Virtela's managed WAN acceleration service.
For a complimentary copy of the report, "Managed Network
Services: Beyond Cost Savings and Uptime" please visit: http://www.virtela.com/whitepaper_details.aspx?ID=28
Aberdeen's recent report "The Real Value of Network Visibility"
revealed that, on average, organizations lose $69,000 for each
minute of network downtime.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen isa leading provider of fact-based research and market
intelligence that delivers demonstrable results. Having benchmarked
more than 30,000 companies in the past two years, Aberdeen is
uniquely positioned to educate users to action: driving market
awareness, creating demand, enabling sales, and delivering
meaningful return-on-investment analysis. As the trusted advisor to
the global technology markets, corporations turn to AberdeenTM for
insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting
content in context for the global direct and targeted marketing
company. Aberdeen's analytical and independent view of the
"customer optimization" process of Harte-Hanks (Information -
Opportunity - Insight - Engagement - Interaction) extends the
client value and accentuates the strategic role Harte-Hanks brings
to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call
(617) 723-7890, or to learn more about Harte-Hanks, call (800)
456-9748 or go to http://www.harte-hanks.com.
About Virtela
Virtela, the world's largest
independent managed services company, offers award-winning
managed services including MPLS and IP-based Virtual Private
Networks (VPNs), Security, Remote Access, and WAN/LAN Device
Monitoring and Management, to some of the most competitive
multinational companies in the world. Offering services in 190
countries, Virtela integrates and manages best-of-breed service
providers through partnerships with 500+ carriers, to address the
unique needs of its customers. Virtela is headquartered in Denver,
Colorado, with Global Network Operations Centers in Denver, Mumbai,
India and Manila, Philippines. For more information, please call +1
(720) 475-4000 or visit
www.virtela.net.
Media Contact:
Jane Morrissey
Virtela
720.475.4012 (office)
303.808.7671 (mobile)
jmorrissey@virtela.com
Susan Wise
Greenough Communications
(650) 646-3268 x11
swise@greenoughcom.com