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Customer Stories

I would recommend Virtela to any company, regardless of the size—for their professionalism, efficiency and ability to go from 0 to 60 in a matter of seconds.

The Inteva IT organization and infrastructure operate at less than 1% of our total revenue, which is world class in our market. Virtela frees up our resources and budget, and enables our IT organization to function as business analysts with a keen focus on the strategic needs of the business.

Virtela’s Enterprise Services Cloud model enables us to expand into new regions, and is integral to our strategy for delivering the QAD On Demand offering to customers around the globe.

With Virtela, I always know my costs up front, which is especially important when we acquire companies around the globe, given the financial unknowns that go hand in hand with mergers and acquisitions.

We value Virtela as a partner to provide a critical global network function, and to do it cost-effectively and seamless to our company.

Our experience with Virtela is excellent. The response time and customer support is among the best out of all our vendors.

Virtela’s cloud based remote access gave us more reliable access in Asia and Europe without sacrificing speeds.

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Chris Jones CTO

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Dennis Hodges CTO

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Leif Petersen SVP & CIO

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Bharat Poria Senior Director IT

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Bob Andreini Global Director of IS/IT

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Mark Lawler Vice President of IT

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Eric Weatherby Principal Engineer

I would recommend Virtela to any company, regardless of the size—for their professionalism, efficiency and ability to go from 0 to 60 in a matter of seconds.

Chris Jones
CTO
Shaklee

No other provider could deliver the wealth of managed services on a worldwide basis that Virtela provides through a highly experienced single point of contact. Virtela’s obsession with customer satisfaction has remained consistent from day one.

Tom Broccoletti
Vice President and Chief Technology Officer
Gallagher Bassett

The Inteva IT organization and infrastructure operate at less than 1% of our total revenue, which is world class in our market. Virtela frees up our resources and budget, and enables our IT organization to function as business analysts with a keen focus on the strategic needs of the business.

Dennis Hodges
CTO
Inteva

The simplicity of Virtela’s managed service approach, their accommodating attitude, and the consistency and redundancy of the solution are all very attractive to us. Virtela has proven to be a good balance of flexibility, responsiveness, and consistency – all traits that serve us well as we expand further into Asia-Pac.

James Levis
IT Director
Pixelworks

Virtela’s Enterprise Services Cloud model enables us to expand into new regions, and is integral to our strategy for delivering the QAD On Demand offering to customers around the globe.

Leif Petersen
SVP & CIO
QAD

Virtela is flexible in accommodating our needs, offers a growing vertical of services, is a global company with a global operations support center, and the cost is right.

David Schwartz
Director of Information Services
Ultratech, Inc.

With Virtela, I always know my costs up front, which is especially important when we acquire companies around the globe, given the financial unknowns that go hand in hand with mergers and acquisitions.

Bharat Poria
Senior Director IT
IT Natus Medical

We needed to find a more cost-effective way to get the high level of performance and uptime our global users need. Virtela delivered not only on cost savings, but also on customer service and technology foresight. Virtela continues to meet or surpass all of our requirements.

Martin Ronquillo
Network Systems Manager
ViewSonic

We value Virtela as a partner to provide a critical global network function, and to do it cost-effectively and seamless to our company.

Bob Andreini
Global Director of IS/IT
Measurement Specialties, Inc.

Our entire business runs over this network and we require a resilient design.Virtela came to the table with the management resources and engineering expertise to work with me in delivering a creative network solution that I would not have otherwise thought I could outsource.

Jeff White
Corporate IT Director
Pexco

With Virtela cloud-based application acceleration, we’ve experienced significant reductions in our application response times and have been able to postpone planned bandwidth increases in many cases, which have led to higher productivity and a higher return on investment.

Brian Burch
Senior Director of Worldwide Infrastructure
KEMET Electronics Corp

Our experience with Virtela is excellent. The response time and customer support is among the best out of all our vendors.

Mark Lawler
Vice President of IT
Quark

Virtela’s cloud based remote access gave us more reliable access in Asia and Europe without sacrificing speeds.

Eric Weatherby
Principal Engineer
QAD

A high-availability infrastructure is essential to exceed our customers’ expectations. Virtela impressed us with the most flexible design that offered built-in redundancy and security at a competitive price. Their engineering expertise has driven costs out of our network while enabling us to rely on Virtela for our diverse global communications requirements.

Allen Butler
Chief Information Officer
CTS

The personalized support I receive from Virtela distinguishes them. When I speak with Virtela about solutions, I know they are helping me choose the right solution, not just the most expensive solution. That was not the case with other providers.

Vikram Prashar
Vice President of Technology
Marcus Millichap

We evaluated all the major global service providers and Virtela met our exhaustive requirements. Virtela uniquely gives us a single face for all network implementation and management, with a flexible broadband network solution that delivers greater reach, performance and savings.

Mike Reynolds
Wide Area Network Manager
Pitney Bowes

As we make new acquisitions and grow the company globally, managing large volumes of diverse mobile devices is becoming a higher priority. Virtela’s mobility services protect us from increased liability associated with downloading inappropriate applications and ensure we meet local compliance requirements while offering great end-user experience and tools.

Dennis Hodges
Chief Information Officer
Inteva Products

Virtela offers a true partnership. Most carriers are only about bandwidth and location – how much and where. Virtela is different in that they offer a holistic set of outsourced network services that really address what enterprises want.

Paul Hooper
Chief Information Officer
Extreme Networks

Virtela’s high-speed wireless service as an onramp to our enterprise network is a lifesaver to quickly connect remote branch offices and for locations with inferior last mile infrastructure. Although our intent was to leverage 3G temporarily, in some locations we’ve left it in place permanently due to its strong performance.

Kirk Allen
Director of Information Services
Shaklee Corporation

Virtela is truly an extension of my IT staff, providing advanced skills and technologies to proactively manage our global multivendor IT infrastructure. Virtela often fixes issues before our IT staff or end users are even aware of them, giving them consistently better performance and enabling us to shift our IT focus to advance planning execution.

Bharat Poria
Senior Director IT
Natus Medical Incorporated

Virtela’s cloud application acceleration service improved our app performance and file transfers by 5-to-15x and is an order of magnitude less costly and time intensive than other approaches we evaluated. Virtela’s customer support and personal engagement are far superior to anything we’ve experienced in the past.

Leif Petersen
Chief Information Officer
QAD

Virtela was the clear choice for three key reasons: value, relationship and service commitment. Virtela had the best value proposition of the 10 service providers we evaluated. Moreover, they invested a lot of time to develop a strong relationship and were willing to commit to very high service levels.

Ken Harris
Chief Information Officer
Shaklee

Our enterprise network is critical to enabling our business to compete on a global scale. Teaming with Virtela has significantly reduced the complexity of supporting international locations since we no longer have to manage multiple contracts from multiple vendors in multiple countries. This allows us to focus on our core IT mission.

Stephen Bell
Global IT Operations Director
Flow

I didn’t realize that I’d need a seatbelt; everyday tasks like mapping drives and querying folders on remote servers are smokin’ fast – easily 25 times faster with Virtela’s application acceleration. Virtela shaved two hours a day off one of our most critical business processes. That’s clearly accelerating our ability to make key business decisions

Bob Andreini
Global Director of IS/IT
Measurement Specialties, Inc.

Virtela easily saves us one-third of our previous network costs and our uptime is much higher. More valuable than network metrics is the positive impact Virtela has on our customer satisfaction and retention. There’s no question that the performance and reliability of the Virtela network enhances our revenue.

Mark Lawler
Vice President of IT
Quark

As a LeanSigma company focused on continuous improvement, GrafTech needed a partner who would listen to our needs, not provide a one size fits all approach, and adjust quickly as our needs changed. Virtela crafted a solution that addressed all our needs, drove business value, and reduced overall cost.

David Hilmer
Global Director of IT
GrafTech

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