About Virtela
Secure global networking.
Faster application response time.
Fully managed IT infrastructure.
Delivered with exceptional customer support.
Virtela is the world's largest independent managed network,
security, and cloud services company. Virtela offers an
award-winning suite of services - including managed networks, security, application
acceleration, mobile device
management and IT infrastructure
management to the fastest growing mid-market and Fortune 500 companies around
the world.
Companies trust Virtela for their global networking, security,
and mobility needs. Virtela offers services that help you:
Customers choose Virtela for the following reasons:
- Flexible and personalized solutions that meet your
unique global needs. Virtela has a proven track record of
providing personalized managed network, security and cloud services
globally to the fastest growing mid-market and Fortune 500
companies. With a unique business model that's carrier-,
vendor-, and technology-independent as well as partnerships with
over 1,000 carriers to deliver services in over 190 countries,
Virtela provides unmatched flexibility to provide tailor-made
solutions for each customer. Virtela also boasts many "firsts" as a smart
innovator in global communications so you don't need to worry about
evaluating various vendors and technologies, as well as technology
obsolescence and forklift upgrade issues. Virtela does it all
for you. Additionally, Virtela's comprehensive portfolio of
managed cloud-based, CPE-based and hybrid services gives you the
ability to mix-and-match and choose the most appropriate services,
even by location.
- Services to any location, fast
activation, and breakthrough cost savings. Virtela Enterprise Services Cloud (ESC) is
the world's first open cloud platform optimized for enterprise
networking, security and mobility. Virtela delivers services
to any location (e.g., data center, headquarters, remote office,
mobile device, private cloud, public storage/compute clouds)
eliminating expensive, slow to deploy and hard to manage single
device-per-service solutions at customer premises. Services
can be activated or changed quickly and provide 80 percent ROI
savings with no upfront capital investment. Furthermore, with
over 50 Local Cloud
Centers (LCCs) deployed close to end users around the world,
you can rest assured that even your delay-sensitive applications
will perform well and your traffic can take advantage of the
services quickly at the point of entry. Learn more about
Virtela's cloud
vision.
- High performance solutions you can count on at all
times. Virtela ESC's underlying intelligent, fully
redundant, multi-carrier backbone network uses intelligent routing
and switching capabilities within the LCCs to deliver highly
reliable services across best-of-breed carrier networks globally.
This backbone can withstand the smallest performance issue to
major infrastructure outages, including complete carrier network
failures. Virtela ESC also leverages predictive analytics
technology called VirtelaPredict to
diagnose over 95 percent of potential network and security issues
before they can impact network health. VirtelaPredict helps
ensure that major issues affecting availability are prevented
before they occur, recurring bottlenecks are proactively
investigated and remediated before they cause an outage, and
problems are resolved more quickly. The combination of
Virtela ESC's intelligent, fully redundant, multi-carrier backbone
and VirtelaPredict ensures industry-leading service performance and
availability.
- Exceptional customer support with a do-what-it-takes
attitude. Each customer can rely on a dedicated account
team and count on Virtela to be the single point of contact for
expert IT infrastructure design, implementation, and 24x7 proactive
monitoring and management globally. Virtela prides itself in
communicating issues proactively and responding quickly with 99% of
trouble tickets opened proactively, a 12-second average
speed-to-answer time, and an engineer contact for tier 1 technical
support. Virtela is committed to provide exceptional customer
support with employees that inherently go the extra mile for their
customers. Your top IT
priorities are Virtela's priorities. As a result, Virtela
has been recognized by many of
its customers and by the industry with numerous awards for support,
services and technology, including the American Business Award's
Customer Service of the Year.
Virtela is headquartered in Denver, Colorado, USA with Network
and Security Operations Centers in Denver, CO; Mumbai, India; and
Manila, Philippines.
Download Virtela's corporate
brochure (PDF).
